Dispatch (Fulfilment) Time
We do our very best to dispatch all orders within 1-2 business days - often we dispatch the same day that you place your order.
Free regular shipping (2-8 days) for all orders valued $99 and over. Flat rate $9.95 regular shipping Australia wide on all orders under $99.
Express shipping (1-5 days) is available at a cost of $14.95 per order, regardless of order value.
New Zealand - Flat Rate $17.95 on orders 1.5kg and under (3-14 days).
Rest of the World (see country list below) - Flat Rate $39.95 on orders 1.5kg and under (7-21 days).
Orders over 1.5kg will attract an additional flat rate per order of $5.00 for New Zealand and $20 for the Rest of the World. We will email you an invoice for the additional cost and you can pay securely directly through our store.
We are unable to collect taxes or customs duties which may be owing in your home country. If duties are owing, or there is another issue with your order, you will be contacted directly by our courier, your local postal service or government customs offices for payment.
International orders are currently available only for the following countries:
Oceania: New Zealand.
Asia: Brunei, China, Cocos (Keeling) Islands, Hong Kong SAR, India, Indonesia, Japan, Macao SAR, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.
Europe: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Guernsey, Iceland, Ireland, Jersey, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom.
North America: Canada and the United States.